Legal
Grievance officer
If you have a complaint about how KashGenie or Oasis SoftApp Services handles your personal data, or about the service, write to our grievance officer.
- Grievance officer
- Proprietor, Oasis SoftApp Services
- mail@oasisservices.in
- Phone
- 9602482346
- 9174346248
- Address
- Oasis SoftApp Services, Baggikhana, Jodhpur, Rajasthan, India
- How quickly
- We acknowledge your complaint within 24 hours and aim to resolve it within 15 days.
What to include
- Your name and how to reach you.
- What happened.
- If it is about your KashGenie account: your business name and the mobile number you sign in with.
- If it is about a bill: the business's name and the bill number.
Customers of a business that uses KashGenie
Your bills and the details a shop or supplier keeps about you belong to that business. To see, correct or erase them, ask the business first; KashGenie helps it respond. If the business does not respond, write to Oasis SoftApp Services at the address above.
See also the privacy policy and the list of sub-processors. You can also raise a grievance on Oasis's grievance desk, which gives you a token to track it.